Get in touch
Pick the channel that matches your question. A real human reads every message — no bots, no ticket hamster wheel. Typical response: within 1 business day (Sunday–Thursday, 9:00–18:00 GMT+2).
How to reach us
Sales & demos
For pricing, onboarding timelines, multi-clinic deployments, or anything pre-signup.
[email protected]Customer support
For existing customers — account issues, bug reports, feature questions.
[email protected]Data protection
GDPR requests, data subject rights, processor DPAs, security questionnaires.
[email protected]Security disclosures
Vulnerability reports & responsible disclosure. We triage within 24 hours.
[email protected]Office hours & response times
General enquiries: within 1 business day
Support (paying customers): within 4 business hours
Security disclosures: within 24 hours, 7 days a week
Data protection (DPO): within 5 business days, resolved within 30 calendar days
Send us a message
For non-urgent enquiries, use the form below. Your message lands in the right inbox based on the category you pick.
Company details
Carehub is operated from Egypt and serves clinics globally. For postal correspondence or formal legal notices, email [email protected] to request our registered address.